What are cookies
Cookies are small text files that a website stores on your device (computer, phone, or tablet). They help websites remember information about your visit, such as your preferences, and can improve usability and performance. Similar technologies (for example, local storage or pixel tags) can be used for comparable purposes; for simplicity, we refer to them together as “cookies” in this policy.
Why we use cookies
- To make the site function correctly (essential cookies).
- To remember your cookie preference choice (accepted or declined).
- To improve the user experience and site quality when you allow optional cookies.
We do not use cookies to deliver aggressive advertising, pop-ups, or misleading interactions.
Types of cookies we use
Essential cookies
These are necessary for the website to work and cannot be switched off through our cookie banner. They are typically set in response to actions you take on the site or for basic security and functionality.
- Security-related cookies that help protect the site and its forms.
- Session-related cookies required to deliver pages and handle basic interactions.
Preference cookies
These remember your choices, such as your cookie consent decision, so we can respect it in future visits.
Optional cookies
Optional cookies may be used to improve the website experience and understand how the site is used. If you decline optional cookies, the site will continue to work.
If optional cookies are introduced or expanded (for example, analytics), we will update this policy accordingly and request consent where required under applicable rules.
Consent and cookie choices
When you visit the site, you may see a cookie banner asking you to accept or decline optional cookies. Essential cookies may still be used because they are necessary for basic operation and security. Your preference is stored in a consent cookie so that we can remember your choice.
To change your decision, clear the cookie named cookie_consent in your browser and reload the page. The banner will appear again so you can choose.
How to manage cookies
Most browsers allow you to control cookies through their settings. You can usually:
- Delete existing cookies and site data.
- Block all cookies or block cookies from specific websites.
- Configure your browser to notify you when cookies are being set.
If you block essential cookies, some parts of the site may not function correctly.
Retention
Cookies may be stored for different durations depending on their purpose. Some cookies are removed when you close your browser (session cookies). Others remain for a set period or until you delete them (persistent cookies). Our consent cookie is typically stored for up to 180 days.
International learners and operating location
Maple Voice Academy provides Canada-focused educational content, while the business is operated from Spain. Billing currency is EUR, and company policies are governed by Spanish law.
Contact
S D G S.L., C. de Claudio Sánchez Albornoz, 34, 28024 Madrid, Spain
We may update this policy to reflect changes in technology, legal requirements, or our practices. Any updates will be published on this page.